WHY SHIP WITH RED CARPET AUTO TRANSPORT?
THERE ARE NO HIDDEN COSTS, NO Fuel Surcharges, NO Insurance Charges, NO Taxes,
NO SURPRISES!!!
Our professional and courteous staff have many years of Auto Transport and Customer Service experience and are always ready to assist you with all your specific vehicle shipping and auto transport needs. You will receive prompt and expeditious service from start to completion of your transaction. Our auto transport service offers you the highest quality to assure safe transport of your vehicle.
THERE ARE SEVERAL KEY POINTS WHICH HELP DISTANCE US FROM OUR COMPETITORS.
* You pay NOTHING until your vehicle is loaded onto the carrier reserved to transport your vehicle.
* At Red Carpet Auto Transport you are assigned a Personal Accounts Executive who will be your Single Point of Contact from start to completion of the transport of your vehicle. Once your vehicle is delivered should there are any problems they will also assist in getting you the information you will need to file a claim.
* All carriers transporting for Red Carpet Auto Transport are required to have a 90% or higher rating. They also are required to carry Full Coverage insurance which is valid and up-to-date. This insurance is confirmed each and everytime a load is assigned to them.
*Red Carpet Auto Transport offers discounts to Active Military Personnel, Seniors who are 60+, Disabled Individuals and Full-Time Students.
* We DO NOT use an automated quoting system at Red Carpet Auto Transport. We feel each load is unique and should be treated as such. When determining your quote we take into account the size and weight of your vehicle, mileage, origination and destination of your vehicle, carrier availability as well as load availability going to and coming from each location. We also take into account any special circumstance you make us aware of.
* With Red Carpet Auto Transport you can be assured CUSTOMER SERVICE is foremost on our minds at all times. You will be treated as if you were one of our own. We value each and every client and are here to make this a positive experience for you.
* All quotes at Red Carpet Auto Transport are valid for 15 day.
WHAT TO EXPECT ONCE YOU DECIDE TO USE RED CARPET AUTO TRANSPORT.
* Once you have booked your order it will be processed immediately by your Personal Accounts Executive (PAE).
* Then your PAE will email you a verification email and a copy of your order receipt. (It is up to you the client to go over the order receipt and make sure all information is accurate. If there is an issue you will need to contact your PAE right away so he/she can change it in the system.) Your PAE will get your deposit information at this time, it will be placed in your file and processed once we have confirmation from the carrier that your vehicle has been picked up.
* Your load will be placed on several load boards at which time they will be available for our carriers to see and call in and request. (Our dispatch department is second to none, they are very proactive when it comes to finding a carrier for your vehicle.)
* Once dispatch has assigned your vehicle to a carrier you will receive a call from your PAE. He/She will inform you of the estimated date of pick-up and delivery as well as give you all the carriers contact information. You will also be provided with the carriers insurance binder if you request it.
*Once your PAE has confirmation from the carrier that your vehicle is safely loaded onto the truck your deposit payment will be processed. (Red Carpet Auto Transport accepts Personal checks, Credit or Debit Cards (Visa, Master Card,& AMEX). You will be charged a 5% fee for using Credit/Debit or Paypal as your form of payment. If you wish to pay the full tariff amount you will be charged a 10% fee to cover administration and invoicing to the carrier.
* During transport of your vehicle you are welcome to call or email and request an update from your PAE or you can also call the carrier and ask them directly.
* When the carrier arrives with your vehicle you will need to pay him the remaining balance owed via cash (carriers have quit accepting any other form of payment due to the rampant fraudulent activity these days).
* You will need to pay the carrier in full before your vehicle can be unloaded. You will then walk around the vehicle with the driver and note on the Bill of Lading any damage should there be any, you will then sign it. THIS IS VERY IMPORTANT, SHOULD YOU NOT NOTE DAMAGE ON THE BILL OF LADING YOU WILL HAVE NO RECOURSE WITH THE INSURANCE COMPANY TO RECOUPE THE COSTS OF THE DAMAGE.
* It is very important that you read the Bill of Lading completely before signing it, especially if there is any damage to your vehicle. Once you sign the Bill of Lading you are accepting the vehicle. If you do not make notation of damage to the vehicle on the Bill of Lading you will have no recourse with the insurance company.
* Your PAE will give you a call the day of delivery or the next business day to see how it all went.
* Once we have confirmation of delivery we will email you a link to Transport Reviews were you can post a review on Red Carpet Auto Transport as well as a review for your PAE.
**Please note that your PAE will not be calling you on a daily basis, but you are more than welcome to call email them to inquire about the transport of your vehicle and were we are at in terms of scheduling it for you.
You will find your auto transport and shipping experience with Red Carpet Auto Transport to be professional, and our staff always friendly and helpful. We look forward to sharing your auto moving experience with you
For a quote please go back to our Home Page and click on the "Request A Quote" link and one of our Personal Accounts Executives will be in contact with you shortly. You can also email us at info@redcarpetautotransport.com or call 1-877-488-8588 today
